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20% margin uplift, 12% cost reduction
“HealthPulse provides complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”
Standardise processes, deliver improvements, and collaborate across clinics
“HealthPulse enhances our organisational visibility, providing a deeper understanding of our performance. It has supported us to standardise processes, deliver improvements, and collaborate across the Northern Region radiology clinics with greater precision and effectiveness than ever before. The detail that process mining gives us has highlighted areas of repetition and inefficiency, allowing us to refine and improve.”
Improve services to deliver better care to our patients
"Arkturus analysed our complex data sources and created a Single Patient View model extremely quickly. They helped us visualise who our patients are and how they access our services, and see insights that we found very valuable, enabling us to improve our services to deliver better care to our patients."