Leaders in Healthcare
Process Intelligence Solutions

Healthcare providers are unlocking value with HealthPulse

Auckland District Health Board

Streamline your processes and workflows

From the moment of referral or patient arrival, unwarranted variation creeps into processes and workflows. While healthcare is naturally variable due to the unique needs of each patient, it is the unwarranted variation that costs: it costs in delays and care to patients, it costs in staff wellbeing and wasted resources, and it costs financially. This variation goes unseen, lurking in the complex set of interactions, impacting service delivery and patient experience.

Meet HealthPulse, the next generation in healthcare process improvement technology. Using your data, HealthPulse creates an interactive digital twin of your processes and workflow, empowering your teams to uncover the value hidden in your processes for better healthcare services and outcomes for patients.

Arkturus Business XRay

Uncover the value hidden in your processes  

Workflow analys

Get to the heart of what's going on!

HealthPulse visualises and analyses your workflow and treatment paths like never before. Using your data, our process intelligence platform delivers a new level of understanding and insight for your clinical and operational processes, pinpointing bottlenecks and improvement opportunities across your hospital and community health systems.

Improve process and patient flow

HealthPulse details differences between expected and observed processes, enabling in-depth investigations into the root causes of performance issues - no more guess work. You will establish precise process standards with the ability to make detailed comparisons and add value across pathways, departments and sites.

Tackle unwarranted variation

HealthPulse transforms your process and workflow insights into actionable change tools. HealthPulse provides unparalleled transparency and depth of understanding and detail to challenging issues, empowering your clinical teams with the confidence to spearhead improvement initiatives that focus on clinical value.

Access insights created for you

HealthPulse gives you access to our insights library. Our process specific dashboards provide immediate value to your clinical teams. Because no two health services are the same, our powerful process intelligence allows you to discover improvement opportunities and rapidly create insights that matter to you.

We love improving healthcare

At Arkturus we are experienced healthcare improvement specialists. Working across healthcare providers, we tailor design improvement support packages for our clients. Whether its tackling a stubborn issue through a 2 day rapid improvement event or coaching and mentoring multi-disciplinary teams, we help you maximise the gains from your HealthPulse insights.

"Provides absolute visibility of clinic performance"
"Shows me bottlenecks in our workflow and the impact on patient service levels"
"I can compare clinics at each step of the process"
"Revealed opportunities to increase our a margin by 20%"
"Provides absolute visibility of clinic performance"
"Shows me bottlenecks in our workflow and the impact on patient service levels"
"I can compare clinics at each step of the process"
"Revealed opportunities to increase our a margin by 20%"
"We immediately identified cost savings through process mining"
"Gives me 3D vision of how things are working across my clinics"
"Quick implementation made easy by the Arkturus team"
"We immediately identified cost savings through process mining"
"Gives me 3D vision of how things are working across my clinics"
"Quick implementation made easy by the Arkturus team"
"Allows us to optimise referrer experiences"
"Pre-designed insights and customisation is what we were after"
"Segmenting or referrer base allows us to be more targeted in"
"Allowed us to collaborate and work across clinics"
"Allows us to optimise referrer experiences"
"Pre-designed insights and customisation is what we were after"
"Segmenting or referrer base allows us to be more targeted in"
"Allowed us to collaborate and work across clinics"

Using your data, HealthPulse provides:

Monitoring and Alerts

Monitor performance and be alerted to changes in process

Optimisation

Achieve service levels while optimising workforce

Impact Simulation

Model the impact of resource, process changes and new models of care

Demand Analysis

Detect and respond to changes to referral patterns

Instant Insight

Use our service specific insight library or rapidly create your own

Process Improvement

Streamline your processes and workflow

Pathway Analysis

Digitally map and analyse the flow of patients and workflow

Benchmarking

Compare step by step performance across sites  

Connecting to the health systems you use

Our pre-built connectors enable smooth and easy integration across a wide range of existing healthcare systems. If you don't see your system on the list, we can connect to that as well. Just talk to us about it.

Satisfied healthcare providers unlocking value

20%
Uplift in margin

“HealthPulse provides complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”

Niru Sanmuhanathan, General Manager
South West Radiology
35%
more accurate
forecasting

“With the capability to dive deeper into our laboratory work process with HealthPulse, we were able to analyse and drill down into our daily operations and identify improvement opportunities. The ability to easily and quickly visualise the impact of the changes we made to our workflow has allowed us to work in an agile manner, and support our drive for continuous improvement. ”

Grant Ramsay, Programme Manager
Te Whatu Ora - Lab Testing
3x
Faster standardisation and optimisation for branch managers

“HealthPulse analysed our complex data sources and created a Single Patient View model extremely quickly. They helped us visualise who our patients are and how they access our services, and see insights that we found very valuable, enabling us to improve our services to deliver better care to our patients.”

Samir Ranchhod, CDO
Tamaki Health

Reveal the value hidden in your processes
- book a demo today

We love sharing the value of HealthPulse