How Arkturus empowered Carlisle Health with actionable BI in 3 months

As Carlisle Health grew, managing data across multiple sites with unique operational nuances became a critical challenge. An attempt to build an internal BI solution failed after five months with no results. Arkturus, with its deep radiology expertise, successfully deployed a full suite of financial and operational dashboards in just three months, transforming data into a strategic asset for decision-makers at every level of the organization.

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The Challenge: Data Fragmentation Hindering Growth

• The Pain Point: Carlisle Health needed accurate, timely data for effective decision-making, budgeting, and operational improvements across its growing network of sites.
• The Complexity: Each site operated slightly differently, requiring a solution that could handle local nuances.
• The Failed Attempt: A previous project to build a platform from scratch using Power BI consumed four or five months and failed to produce a single operational dashboard due to a lack of internal system and data expertise.

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The Solution: Why Carlisle Health Chose Arkturus

• Niche Expertise: Arkturus offered proven experience in radiology data, meaning the company specialists understood the context and nuances without a lengthy learning curve.
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  "So working with a team who understood that (the data) and you didn't have to teach it to was really important" - said Tom Young.
• Speed to Value: Arkturus delivered a complete, working solution—a full suite of dashboards—in just 3 months, a stark contrast to the previous failed attempt.

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The Arkturus Advantage: Beyond the Platform

• Unmatched Responsiveness: Consistent and engaged communication with a team that "listens, understands the problem, and goes to solve it."
• ‍Rapid Evolution: The platform evolves weekly, not quarterly. Client-requested features a reprioritized and delivered in the next update, not in "3-6 months."
• A True Partnership: Post-implementation support ensures the platform "continues to live and breathe" with the client, adapting to their changing needs over time, unlike typical SaaS vendors.

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The Results: Data-Driven Decision Making for Everyone

• Immediate Access to Information: Enabled faster decision-making across the business, eliminating the wait for end-of-month reports or manual data extraction from finance.
• ‍Empowered Teams: Tailored dashboard access for different roles:
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  Radiologists: Monitor their own productivity, volume trends, and turnaround times.
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  Site & Regional Managers: Track clinic performance and efficiency.
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  Finance & Leadership: Gain a holistic view of business performance, revenue, and staffing metrics.
• ‍Cultivating a Data Culture: Access to reliable data has created a "hunger for more," inspiring teams to ask new questions and use BI to find the answers.

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